Shipping policy
All simsaura products are carefully prepared, quality-checked, and packaged with premium care before dispatch. We are dedicated to ensuring your luxury home fragrances arrive safely and promptly.
Shipping Charges
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Orders Below ₹999: A standard shipping and handling fee of ₹99 will be applied at checkout.
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Orders of ₹999 and Above: We are pleased to offer FREE SHIPPING across India on all orders crossing this threshold.
Processing & Dispatch Time
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All orders are processed and dispatched within 1–3 business days following confirmation.
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Orders placed during weekends or public holidays will be processed on the following business day.
Delivery Timelines
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Standard delivery usually takes 3–7 business days across India, depending on your city and geographic location.
Shipping & Tracking Partners
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We partner with India's most trusted courier services to guarantee safe and secure logistics handling.
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As soon as your package is dispatched, a live tracking link will be automatically sent to you via Email or SMS so you can monitor your delivery in real time.
Shipping Address Accuracy
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Please double-check your shipping address and contact details during checkout. simsaura is not liable for delayed or lost packages resulting from incorrect or incomplete address inputs provided by the customer.
Delays & Unforeseen Circumstances
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While we strive to deliver every order on time, simsaura is not held responsible for operational delays entirely caused by courier transit networks, extreme weather conditions, or unforeseen regional circumstances.